Erde

Delete your data

You can delete your data at any time, without giving a reason. There is no email account; your data belongs to your device ID.

In the app

  1. Delete single trips, events, expenses and photos right where you see them. You can undo for 10 seconds. After that the entry is gone for everyone; on the server it is removed permanently after 30 days.
  2. Everything at once: Settings › Account & data › Delete my data. The app deletes your data on the server and on this phone. It is gone at once for you and your fellow travellers; on the server it is removed permanently after 30 days. Photos and receipts are deleted within a day. Your old ID can no longer be used afterwards, not even from an exported file.
  3. Uninstalling the app removes all data on the phone. What you shared stays on the server until you delete it or write to us.

By email

Write to [email protected] with the subject “Delete data”. Include the start of your ID (Settings › Account & data › Device identity, the first 12 characters are enough). We delete within 30 days and confirm it to you.

What is deleted

DeletedKept
Your device ID and Erde PlusTrips created by someone else. Your name as a fellow traveller stays there only as text, no longer linked to you.
Trips and events you created, with stages, expenses, receipts and photos, including those of your fellow travellersExpenses others recorded in their own trip
What you added to other people’s trips (stages, expenses, photos)
Counted searches and AI questionsBackups at the hosting provider until they expire after at most 7 days