Delete your data
You can delete your data at any time, without giving a reason. There is no email account; your data belongs to your device ID.
In the app
- Delete single trips, events, expenses and photos right where you see them. You can undo for 10 seconds. After that the entry is gone for everyone; on the server it is removed permanently after 30 days.
- Everything at once: Settings › Account & data › Delete my data. The app deletes your data on the server and on this phone. It is gone at once for you and your fellow travellers; on the server it is removed permanently after 30 days. Photos and receipts are deleted within a day. Your old ID can no longer be used afterwards, not even from an exported file.
- Uninstalling the app removes all data on the phone. What you shared stays on the server until you delete it or write to us.
By email
Write to [email protected] with the subject “Delete data”. Include the start of your ID (Settings › Account & data › Device identity, the first 12 characters are enough). We delete within 30 days and confirm it to you.
What is deleted
| Deleted | Kept |
|---|---|
| Your device ID and Erde Plus | Trips created by someone else. Your name as a fellow traveller stays there only as text, no longer linked to you. |
| Trips and events you created, with stages, expenses, receipts and photos, including those of your fellow travellers | Expenses others recorded in their own trip |
| What you added to other people’s trips (stages, expenses, photos) | |
| Counted searches and AI questions | Backups at the hosting provider until they expire after at most 7 days |